Share This Page

Leserbriefe

“Paul did an excellent piece of work in translating my business’s website into German. The service was good value, had a speedy turnaround and at all times Paul’s translation was thoughtful and intelligent, suggesting improvements not only to the German version but also to the original English. Many thanks! I would definitely recommend Paul / A1 Language Services for any translation work.”
Catherine Potter, Joint Proprietor, Bambú Holiday Resort, Benamocarra (Málaga), December 2009

Card charges outlawed
Sonntag, den 03. Juli 2011 um 23:00 Uhr
 

As predicted earlier this year illegal card charges levied by airlines and travel companies are to be outlawed. Companies like Ryanair and easyJet face the threat of legal action if they continue to spring hidden charges on customers who pay by debit and credit cards.

A 90-day review by the Office for Fair Trading (OFT) following a super-complaint by Which?, the independent consumer body, found "considerable evidence" of drip-pricing - where surcharges are added to the total price only after people have clicked through a number of web pages. The OFT described the practice as "misleading".

However, some airlines, such as Ryanair, claimed that all "optional" fees are avoidable – I’d like to know how - and that the investigation would not change the way it did business.

Currently Ryanair charges £6 per person per flight and easyJet adds £8 per card transaction after customers pass through a number of pages. However, Monarch Airlines has scrapped all debit card charges, although it still charges a fee for paying with a credit card.

The OFT is asking the Government to change the law so that all debit card surcharges are abolished. It says that a number of rail, airline and ferry companies have already agreed to scrap them, but some firms have refused point blank. The OFT said it would consider legal action if the situation does not change.

© Paul Whitelock

 

Related articles:

Bad airline news! - Baggage charge rip-off

Cheap flights - hilarious skit on Ryanair by Fascinating Aida

Good airline news! - Monarch drops debit card fees

Tags: illegal card charges, Ryanair, easyJet, Monarch, Office for Fair Trading, OFT, Which?, debit card surcharges, paul whitelock, Diese E-Mail-Adresse ist gegen Spambots geschützt! JavaScript muss aktiviert werden, damit sie angezeigt werden kann. , www.a1-solutions-spain.com

 

Kommentar schreiben


Sicherheitscode
Aktualisieren

Paul Whitelock

Paul WhitelockPaul hat einen Bachelor in Spanisch und Deutsch (BSc) von der Universität Salford in Manchester, England. Er hat auch ein Postgraduate Certificate of Education (PH-Training) und ein Diplom vom Institute of Linguists (MIL).